Customer Experience

IMPROVE YOUR BUSINESS WITH US

The bottom line is, if your customers aren’t happy, we aren’t happy.

We designed our software systems with the Parker experience foremost in our planning. It is not just about transactions, it is about making sure the customer experience is successful, enjoyable, convenient and safe.

  • Access and/or update reservations anytime, anywhere, on any device
  • Earn and redeem points through our Parker Loyalty Program
  • Instant confirmation and email notification in real-time
  • Options to add oil changes, cash washes, pet boarding and more to reservation
  • Receive customized discounts and special offers
  • Redeem points for free days, upgrades and more
  • Reserve and pay for parking in advance
  • Secure, encrypted online payments in a single transaction

ONLINE CENTRAL RESERVATION SYSTEM

Our online white-label Central Reservation System (CRS) lets your customers book a reservation in three easy clicks and can be accessed to modify or cancel 24/7.

ONLINE PREPAY

Parkers reserve and prepay in advance, securing the reservation for your operation. Our system integrates with payment gateways and payments are fully automated.

ADD-ON SERVICES

Your customers can add on ancillary services and pay for them in advance online – all while in the reservation process. Advance reservations empower you with forecasting and staffing tools.

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CONFIRMATIONS

When a reservation is made, your customer receives an instant email confirmation with a confirmation number, bar code, address and other customizable information.

CUSTOMER LOYALTY

Reward your loyal customers with customizable point values and rewards. Reward, retain, and repeat.

SPECIAL PROMOTIONS

Send your customers personalized discounts and promotions with the demographic data collected in the reservation process, further rewarding them for their loyalty.

Want to Know More About Customer Experience?

Schedule a free Consultation

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